Rental Terms

AFTER HOURS

After regular business hours drops are permitted at no charge. Park the car in the parking lot, lock the car and drop the keys as instructed upon pick up. All vehicles are subject to inspection. Customer is responsible for vehicles condition until inspection is completed. After hours appointments might be arranged at additional charge, but not guaranteed. Please email to reservations@discoveryrentacar.com or call or text +1 424 2002282 to check after hours availability.

AGE

Renter must be a minimum of 25 and maximum of 69 years of age with a valid drivers license and a major credit card in their own name. Renters 21-24 and 70-74 years are subject to $10.00 per day age rate adjustment. Renters under 21 years and over 75 years – special arrangements can be made by calling the location directly to reserve (must provide own insurance). Additional drivers are subject to a $10.00 per day rate adjustment for drivers between 25 and 69 years of age. Additional drivers 21-24 and 71-74 years of age are subject to a $20.00 per day rate adjustment. Additional drivers must be a minimum of 21 years of age. Credit card is required for additional driver.

 

BUSINESS HOURS

We serve our customers by appointment 0700 – 2000 Monday thru Friday, 0800 – 1500 Saturday and Sunday.

For the following holidays: Christmas Eve / New Year Eve / Independence Day / Thanksgiving Day we serve 0730 – 1600 and 0900 – 1600  at Christmas Day / New Year Day. After hours appointments might be arranged at additional charge, but not guaranteed.

 

CANCELLATION

Cancellations and/or modifications a without penalty are allowed up to 72 hours before scheduled appointment time except during High Demand periods. If not cancelled or modified less than 72 hours before appointment time, a No-Show charge of US$80.00 will apply. During High Demand periods a non-refundable full prepayment may be processed before the rental appointment and the US$80.00 No-Show policy will not apply; a non-refundable full amount of the reserved rental will be charged. In case of insufficient funds the reservation may be canceled by the rental company.

 

COMPANY CREDIT

Company credit can be used only by original renter for a new rental within 36 months from the date of original rental. No additional drivers will be allowed. Company credit can be used only for: rate; tax and Rental Of FasTrak Unit. In order to utilize company credit original renter must make new booking only on our company website at www.discoveryrentacar.com, not at any other websites that display our rates.

 

DEBIT CARDS

Debit cards are accepted with restrictions. Debit card must be issued by a major bank or credit union, and must be linked to the checking account where paychecks are deposited. Debit cards will require a printout of the “Declaration Page” of the renter`s auto insurance showing the renter`s name, policy number, expiration and coverage included. In case the customer has auto insurance with collision coverage, the amount equal to the collision coverage deductible will be held as a deposit. In case the customer doesn’t have auto insurance with collision coverage, a decision about the rental will be made by the company employee upon arrival.

 

EARLY RETURN

In case of early return unpaid contract will be recalculated and charged at Additional day rate. EARLY RETURN IS ALLOWED FOR COMPANY CREDIT ONLY WHEN RENTAL IS PRE-PAID. NO REFUND WILL BE ISSUED. In case rental was prepaid contract will be recalculated at Additional day rate. Unlimited mileage does not apply. Mileage allowance will be calculated based on 200 miles per day, 1000 miles per week and 3000 miles per month whichever is less, except for Minivans and Luxury cars (150 miles per day, 750 miles per week and 2000 miles per month whichever is less). Remaining funds, if any, can be used only by original renter for a new rental within 36 months from the date of original rental. No additional drivers will be allowed. Remaining funds can be used only for: rate; tax and Rental Of Fastrak Unit. In order to utilize company credit original renter must make new booking only on our company website at www.discoveryrentacar.com, not at any other websites that display our rates.

 

EMERGENCY INFO

In case of an emergency please call or text +1 424 2002282 or email to reservations@discoveryrentacar.com.

 

EQUIPMENT

Child seat – $5.00 per day. FasTrak Unit rent – $4.95 per day

 

GAS

Vehicles are to be returned with the same amount of fuel as rented to avoid refueling charges. No gasoline refund.

 

GEOGRAPHIC

Travel permitted within California, Nevada and Arizona only. Unlimited mileage applies to these states only. If restriction not met a fee of 25 cents per mile will be charged for all mileage used with 0 mileage free allowed. Additional charges may apply.

 

HOLIDAY

For the following holidays: Christmas Eve / New Year Eve / Independence Day / Thanksgiving Day we serve 0730 – 1600 and 0900 – 1600  at Christmas Day / New Year Day.

 

HONOR RESERVATIONS

All reservation will be honored within 15 minutes after appointment time. In order to qualify for the rates customer must have valid drivers license, be between 25 and 69 years of age, have major credit card on their own name and have verifiable proof of USA or Canada Liability auto insurance that can serve as primary. Rate will be adjusted: 1. $10.00 per day for the customer that between 21 and 25 years old, and over 70 years old or to the current market rates at company discretion. 2. To the current market rates at company discretion for the customer that dont have major credit card on their own name.3. $14.95 per day for the customer that dont have verifiable proof of USA or Canada Liability auto insurance that can serve as primary. 4. $20.00 per day for the customer that between 18 and 21 years old, and over 75 years old or to the current market rates at company discretion. 5. Unlimited mileage does not apply to Local Renters.

 

INSURANCE

USA or Canada Liability auto insurance that can serve as primary is required to qualify for the Internet rates. Customer must have verifiable proof of insurance at time of rental.

 

INTERNET RESERVATIONS

All reservation will be honored within 15 minutes after appointment time. In order to qualify for the rates customer must have valid drivers license, be between 25 and 69 years of age, have major credit card on their own name and have verifiable proof of USA or Canada Liability auto insurance that can serve as primary. Rate will be adjusted: 1. $10.00 per day for the customer that between 21 and 25 years old, and over 70 years old or to the current market rates at company discretion. 2. To the current market rates at company discretion for the customer that dont have major credit card on their own name.3. $14.95 per day for the customer that dont have verifiable proof of USA or Canada Liability auto insurance that can serve as primary. 4. $20.00 per day for the customer that between 18 and 21 years old, and over 75 years old or to the current market rates at company discretion.5. Unlimited mileage does not apply to Local Renters. 6. During high demand periods non-refundable full prepayment might be processed before rental pickup. USD60.00 no-show policy does not apply; full amount of the reserved rental will be charged. In case of insufficient funds reservation might be canceled by rental company.

 

LOCAL RENTERS

Customers residing in Los Angeles, Ventura and Orange Counties are considered to be local. Customer must have valid drivers license, be between 25 and 69 years of age, have major credit card on their own name and have verifiable proof of USA or Canada Liability auto insurance that can serve as primary. Rate will be adjusted: 1. $10.00 per day for the customer that between 21 and 25 years old, and over 70 years old or to the current market rates at company discretion. 2. To the current market rates at company discretion for the customer that dont have major credit card on their own name.3. $14.95 per day for the customer that dont have verifiable proof of USA or Canada Liability auto insurance that can serve as primary. 4. $20.00 per day for the customer that between 18 and 21 years old, and over 75 years old or to the current market rates at company discretion. 5. Unlimited mileage does not apply to Local Renters.

 

NO-SHOWS

Cancellations and/or modifications a without penalty are allowed up to 72 hours before scheduled appointment time except during High Demand periods. If not cancelled or modified less than 72 hours before appointment time, a No-Show charge of US$80.00 will apply. During High Demand periods a non-refundable full prepayment may be processed before the rental appointment and the US$80.00 No-Show policy will not apply; a non-refundable full amount of the reserved rental will be charged. In case of insufficient funds the reservation may be canceled by the rental company. Customers who do not rent a car, or not qualified for the rental will be treated as No-Show.

 

ONE-WAY

Not Permitted

 

OTHER

Customer must have valid drivers license, be between 25 and 69 years of age, have major credit card on their own name and have verifiable proof of USA or Canada Liability auto insurance that can serve as primary. Rate will be adjusted: 1. $10.00 per day for the customer that between 21 and 25 years old, and over 70 years old or to the current market rates at company discretion. 2. To the current market rates at company discretion for the customer that dont have major credit card on their own name.3. $14.95 per day for the customer that dont have verifiable proof of USA or Canada Liability auto insurance that can serve as primary. 4. $20.00 per day for the customer that between 18 and 21 years old, and over 75 years old or to the current market rates at company discretion.5. Unlimited mileage does not apply to Local Renters. Renter is responsible for parking, toll, traffic and any other violations. Renter upon return of the vehicle must pay all violations associated with the rental, otherwise $75.00 HANDLING FEE PER VIOLATION will apply.All penalties and fees will remain renters responsibility until completely satisfied with rental company and authorities. Customer must AGREE all parking, toll, traffic and/or any other violations and fees TO BE CHARGED TO THE CREDIT CARD(S) USED FOR THE RENTAL.

 

OVERSTAY

Customers must return their rental to the original rental location (if contract doesnt specify otherwise) in the same condition (except normal wear and tear) it was at the pick-up time not later than contract Expiry date. In case of late return contract will be recalculated at Additional day rate. Unlimited mileage does not apply. Mileage allowance will be calculated based on 200 miles per day, 1000 miles per week and 3000 miles per month whichever is less, except for Minivans and Luxury cars (150 miles per day, 750 miles per week and 2000 miles per month whichever is less). Customer may contact Company by phone or e-mail for the extension. Extension is not guaranteed and not valid without specific agreement with company employee. Agreement should include employee name, new expiry date and exact time of communication. All extensions are for single use only and do not apply to the following periods.

 

PAYMENT

We accept – MasterCard, Discover, Visa, and American Express credit cards. A minimum of $300.00 or amount equal to 150% of proposed rental is required. Rentals 10 days and over may be charged at the time of pick up plus $300.00. Upfront payment will still require a credit card authorization.

 

PICKUP/DROP

Customer must arrive on time to pick up location. All reservation will be honored within 15 minutes after appointment time. Vehicle drop-off are available 24 hours.

 

REFUNDS-EARLY RETURNS

EARLY RETURN IS ALLOWED FOR COMPANY CREDIT ONLY. In case of early return contract will be recalculated at Additional day rate. Unlimited mileage does not apply. Mileage allowance will be calculated based on 200 miles per day, 1000 miles per week and 3000 miles per month whichever is less, except for Minivans and Luxury cars (150 miles per day, 750 miles per week and 2000 miles per month whichever is less). NO REFUND WILL BE ISSUED. Remaining funds, if any, can be used for a new rental within 36 months from the date of original rental.

 

SMOKING

Smoking of any kind including, but not limited to: regular and electronic cigarettes, marijuana, etc. is prohibited in our vehicles. Smoking Fee USD250.00

 

TOLL ROADS AND FEES

Renter is responsible for parking, toll, traffic and any other violations, penalties and charges. All violations, penalties and charges must be paid by the renter upon or before rental return. In case we receive any notices, invoices or any other documentation associated with such violations $75 HANDLING FEE PER VIOLATION will apply. Violations, penalties and charges will remain Renters responsibility until completely satisfied with us and authorities.

 

TRAVELING TO CANADA

Traveling to Canada is completely prohibited. USD500.00 fee will apply. In case of traveling to Canada contract will be recalculated at additional day rate. Unlimited mileage does not apply. If restriction not met a fee of 25 cents per mile will be charged for all mileage used with 0 mileage free allowed. Other charges may apply.

 

TRAVELING TO MEXICO

Traveling to Mexico is completely prohibited. USD500.00 fee will apply. In case of traveling to Canada contract will be recalculated at additional day rate. Unlimited mileage does not apply. If restriction not met a fee of 25 cents per mile will be charged for all mileage used with 0 mileage free allowed. Other charges may apply.